Our outbound telemarketing agents are highly experienced in several areas including, sales, customer retention, lead generation, and a wide variety of business to consumer and B2B outbound telemarketing services. Our award winning outbound call center staff together with our vast experience and advanced customer satisfaction, have helped many multi national companies achieve higher sales, leads, and customer bases, through our outbound telemarketing and inbound telemarketing methods which provide both a cost effective and timely solution to your telemarketing sales strategy.
Our outbound call center agents are fully trained on your company’s products and services, enabling them to effectively sell and obtain leads. InSO understands the many differences between B2C and B2B telemarketing, and we use our experience to come up with effective outbound teleservices campaigns that concentrate on each method aspect.
Our outbound telemarketing team of telesales agents are highly a highly cost effective and professional solution to your cold calling needs. They are trained to provide friendly approachable attitudes towards your customers, which has been proven to increase sales conversion ratios and lead generation.
InSO’s Outbound Telemarketing Solutions include:
- Product Sales
- Customer Retention
- Lead Generation
- Customer Acquisition
- Database Maintenance
- Customer Service
- Consumer Surveys
- Verification
- Scheduling of Appointments
Cold Calling for Lead Generation
Once our outbound telesales staff have worked over all the details of your businesses products and services, we work to identify highly targeted lead lists to help you with the sale of your product/services. Our next job is to determine the correct approach for your markets needs. We do this through intense script writing and testing until perfection is achieved. Once this is obtained, our team leaders will train our team of professional call center agents with the approach needed for the sale of your products. Only when the sales agents are proven to be fully trained on your businesses products, we will allow them to cold call the potential clients on the highly targeted lead lists we have generated.
Warm Calling/Customer Retention/Referrals
We understand the essential need for customer retention and we convey this with introducing new products/services to existing customer. Our outbound telemarketing techniques provide high customer satisfaction and maintenance of customer relationships, which result in high client retention and sales per year.
Reporting and Statistics
All our clients are provided with information and messages obtained by our outbound call center agents. An accurate statistics report is sent out to our clients that produces proof of results, list selection, accuracy, and penetration of the cold calling campaign. Our in depth statistic call center solutions can provide your company with accurate number of sales per hour, calls per hour, and talk time per presentation. This of course provides you with the advantage of being able to make any necessary changes need to the telemarketing cold calling process.
B2B Outbound Telemarketing Services
At InSO we also offer a business to business marketing solution to particular client who require it. Our services can be used to obtain and utilize any information and methods to use on your prospective clients. We are highly skilled at generating sales, generating leads, scheduling appointments, and obtaining information that doesn’t require face to face contact.
Whether business to consumer or business to business services we become an invisible extension of your company dedicated to enhanced overall performance, while preserving capital resources and realizing high return on your investment.
InSO was voted as the best offshore call center service provider last year and our professional outbound telesales agents are ready to take up your project and increase your sales.
You can speak to a member of our friendly outbound call center staff now on 626 531 6080, or you can click here for a free quote on our outbound telemarketing services.